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Release and Update Information

Use the ECi product updates to keep your software up to date, and ensure you're working with the latest version of your ECi software. ECi product updates include the most recent rules and legislation, and depending on the product, you’ll also benefit from new functionalities.

Besides frequently releasing updates for our software, we also develop new product lines. Do you have a maintenance agreement? If so, you can usually switch to a new product line on favorable conditions.

The ECi product updates are only available when you have entered into a maintenance agreement with us. Not in the possession of a maintenance agreement yet? Enter into an agreement with us by contacting Customer Service at 1-877-392-2879 from Monday to Friday between 8:00am - 7:00pm Eastern Time.

Release and update information

We accompany every new release of our products with a detailed description on the improvements and adjustments we made. We make this available on the Customer Portal. You'll also find instructions on how to download the latest release of your product.

Do you want advice on how to perform an update of your ECi software? Please contact Customer Service at 1-877-392-2879 from Monday to Friday between 8:00am - 7:00pm Eastern Time.

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